Privacy Policy
At Funexpay, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://funexpay.com/ and use our services. By accessing our website or using our services, you agree to the practices described in this policy.
1. Data Controller Information
Funexpay Inc. ("we," "us," or "our") is the data controller responsible for your personal data under this Privacy Policy. If you have any questions or concerns about our use of your personal information, you can contact us at: Email: [email protected]
2. Information We Collect
We collect and process personal information to provide you with our services. The types of data we collect include:
2.1. Information You Provide to Us
- Account Information: When you create an account or use our services, you provide us with your name, email address, contact details, and other relevant information.
- Payment Information: We may collect billing and payment information, including credit card numbers, bank account details, or cryptocurrency wallet addresses, when you make transactions through our platform.
- Communication Data: If you contact us via email or other communication channels, we may collect information you provide, such as your name, contact details, and the content of your message.
2.2. Information We Collect Automatically
When you visit our website, we may collect certain information automatically, including:
IP Address: Your device's IP address and geographical location.
Device Information: Information about your device, such as browser type, operating system, device type, and language preferences.
Usage Data: Data about your interactions with our website, including pages viewed, time spent on pages, and clickstream data.
2.3. Information from Third Parties
We may receive information about you from third-party sources, such as payment service providers, business partners, or public databases, to enhance our services or comply with legal requirements.
3. Purpose of Data Collection
We use the information we collect for the following purposes:
3.1. Account Management: To create, manage, and maintain your account on our platform.
3.2. Payment Processing: To facilitate transactions and payments securely.
3.3. Service Improvement: To improve our website, services, and user experience.
3.4. Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
3.5. Marketing: To send you promotional materials, newsletters, and updates about our services (you may opt out at any time).
3.6. Compliance: To comply with legal obligations, regulatory requirements, and industry standards, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
3.7. Fraud Prevention: To detect and prevent fraud, unauthorized transactions, and other illegal activities.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
4.1. Consent: Where you have provided explicit consent for the processing of your personal data.
4.2. Contractual Necessity: Where processing is necessary for the performance of a contract or to take steps before entering into a contract.
4.3. Legal Obligation: Where processing is required to comply with legal obligations under Lithuanian and EU law.
4.4. Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, fraud prevention, or marketing (as long as it does not override your privacy rights).
5. Data Sharing and Disclosure
We may share your personal data in the following circumstances:
5.1. Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processors, hosting services, analytics providers, or customer support tools. These providers are bound by data processing agreements that ensure your data is handled securely.
5.2. Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
5.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner or third party involved in the transaction.
5.4. Affiliates and Partners: We may share information with our affiliates, partners, or subsidiaries for business purposes, such as marketing or product development.
6. International Data Transfers
Your personal data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA) that may not have the same data protection laws as Lithuania. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other approved mechanisms, to protect your data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary based on the type of data and the legal requirements. Once your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
8.1. Right to Access: You have the right to request access to your personal data that we hold, including the purpose of processing and with whom it is shared.
8.2. Right to Rectification: You can request corrections if your personal data is inaccurate or incomplete.
8.3. Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain conditions.
8.4. Right to Restrict Processing: You can request restrictions on the processing of your data under certain circumstances.
8.5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another data controller.
8.6. Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
8.7. Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in Section 1. We may require verification of your identity before fulfilling your request.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website usage, improve performance, and provide targeted advertisements.
9.1. Types of Cookies: We use essential, functional, analytical, and marketing cookies. You can control cookie settings through your browser preferences.
9.2. Third-Party Cookies: Some third-party services we use may place cookies on your device. These are subject to the privacy policies of the third-party providers.
10. Security of Your Information
We implement technical, administrative, and physical security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, please note that no online transmission is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you are under 18, please do not use or provide any information on our website. If we discover that we have inadvertently collected data from a minor, we will delete it as soon as possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes acceptance of the revised policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: [email protected]
By using Funexpay's website and services, you acknowledge that you have read and understood this Privacy Policy.